Industries
CLINICS & ALLIED HEALTH

Full books, fewer no‑shows.

Physio, chiro, dental, podiatry, beauty: the appointments are there; the follow‑up is what slips. We build the reminders, recalls and intake that keep the diary full, designed around patient privacy from day one.

  • Reminders that cut no‑shows
  • Recalls & reactivation on autopilot
  • Intake done before they arrive
All industries
No spec needed · Clear pricing upfront · You own what we build
THE TARGETlive
$114k
a year in no‑shows measured at one Australian clinic (QUT study, 2025)
See it work

The repetitive week, cleared by itself.

Pulling data, reconciling, chasing, reporting, the boring middle runs on its own, every cycle. Your team gets the hours back.

Automations running…
ops.fulcrum.app, Automations · Today
Month-end
0 hrs
saved this run
Pull invoices from Xero
Reconcile payments
Chase late accounts
Update the CRM
Draft month-end report
Time to close the month5 days
SCROLL TO PLAY
Pressure points

Where it hurts, and how we take it off.

The friction that costs clinics & allied health the most time and money, and the build that lifts it.

Easing the pressure…
No-shows leave holes in the diary
8-10% of appointments
Patients lapse after one visit
recalls slip quietly
Paper intake at the front desk
double data entry
SCROLL TO PLAY
The shift

The appointments exist. The follow‑up is what slips.

Between patients, the phone, and the paperwork, reminders and recalls fall to whoever has a spare minute. We build the systems that do them every time, designed around patient privacy from day one.

The old way
  • Reminder calls squeezed between patients
  • Recalls and reactivations left to memory
  • Intake forms filled on paper, typed in twice
With Fulcrum
  • Confirmations and reminders sent on schedule
  • Lapsed patients recalled automatically
  • Intake completed at home, synced to your system
The numbers
$114,827
a year in no-shows, measured at one Australian physio clinic (QUT study, 2025)

That figure comes from a peer-reviewed Australian study: one clinic, one year of missed appointments. Reminder and recall automation is the cheapest lever on it, confirmations before the visit, instant waitlist backfill when someone cancels, and recalls that bring lapsed patients back without the front desk lifting a finger.

Good to know

Questions, answered.

Built in from the start. Health advertising rules restrict testimonials and outcome claims, and patient data carries strict privacy obligations, so we design for both: careful wording on anything public, data held in systems you control, and AI used only where it's appropriate for health information.

Usually. If it has an API or an export we can connect it, Cliniko, Halaxy, Nookal and most practice systems, so nothing gets double-entered.

Always. Automation handles the routine and your team stays in charge of the exceptions: cancellations, sensitive conversations and anything unusual.

Democratising software

Serious software, built for a
small‑business budget.

01

Clear pricing, upfront

You'll know the number before we write a line of code.

02

Start small

Fix one thing first. Watch it pay for itself. Then do the next.

03

You own it

The software and the code are yours, no per‑seat fees forever.

If it saves you ten hours a week, it pays for itself in a month, without breaking the bank.

Built for clinics & allied health, built around you.

A free, no‑pressure 30 minutes. Tell us where your time goes and we'll show you what we'd build.

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